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Frequently Asked Questions (FAQ)
Booking, Payments & Reservations
You can book directly through our website contact form, email us or Call /WhatsApp on +260 975 207 058. We will confirm availability and guide you through the payment process.
We accept a range of payment options including bank transfers, mobile money where available, and international cards. Specific payment instructions are provided when your booking is confirmed.
Yes, a deposit is typically required to secure your booking. The amount will be communicated at the time of reservation.
Modifications are possible depending on notice and availability. Cancellation policies vary by tour; please refer to your booking confirmation for details.
Tour Details
We offer a variety of experiences including:
Game drives and wildlife safaris (e.g., Rhino game drive, Mosi-oa-Tunya National Park)
Chobe National Park full-day excursions
Victoria Falls experiences (boat trips, Devil’s Pool visits)
Airport transfers and custom adventure itineraries.
Tour inclusions vary by package but generally cover tour guiding, entry fees, transport during the activity, and scheduled meals where specified. Please check individual tour details for exact inclusions.
The dry season (typically May–October) often provides better wildlife visibility. However, each season has unique attractions, so timing should align with the specific experience you seek. (General Zambia safari guidance.)
Practical Travel Information
Yes, most international travellers require a tourist visa to enter Zambia. Requirements vary by nationality; please check with Zambian immigration authorities before travel. (General Zambia info.)
We recommend:
Comfortable neutral-coloured clothing
Hat and sunscreen
Sturdy walking shoes
Binoculars and camera
Personal medications. (General safari guidance.)
Safety & Support
Yes. All activities are guided by trained professionals who prioritise guest safety and wildlife ethics. Hearing and following your guide’s instructions is essential for a safe and enjoyable experience.
Your guide is trained to handle emergencies and will coordinate with local authorities and support services if required. Contact details are provided before your tour starts.
Contact & Support
Contact our support team via email, WhatsApp or phone. Details are listed on our Contact page.
Meeting or pickup points are confirmed when you book. Most tours originate from Livingstone or your accommodation in the area.