Henric Tours & Safaris
Last updated: January 2026
These Terms & Conditions govern your use of the website https://henrictoursandsafaris.com and the services provided by Henric Tours & Safaris (“we,” “our,” or “us”). By accessing our website or booking our services, you agree to be bound by these Terms & Conditions.
1. Services
Henric Tours & Safaris provides tour, travel, and safari-related services, including but not limited to:
Tour planning and bookings
Safari packages
Travel consultations and related services
All services are subject to availability and confirmation.
2. Bookings and Payments
All bookings are subject to confirmation upon receipt of the required deposit or full payment.
Prices are quoted in the applicable currency and may be subject to change before booking confirmation.
Payments must be made using the methods communicated by Henric Tours & Safaris.
Any bank charges or transaction fees are the responsibility of the client unless stated otherwise.
3. Cancellations and Refunds
a) Client Cancellations
Cancellation requests must be made in writing.
Refund eligibility depends on the timing of cancellation and services booked.
Some services (such as park fees, accommodation, or third-party bookings) may be non-refundable.
b) Company Cancellations
We reserve the right to cancel or modify tours due to unforeseen circumstances, including weather, safety concerns, or operational issues.
In such cases, clients will be offered an alternative or a refund where applicable.
4. Changes to Itineraries
Tour itineraries may change due to weather, safety, availability, or operational requirements.
We will make reasonable efforts to provide suitable alternatives of equal value.
5. Client Responsibilities
Clients agree to:
Provide accurate personal and travel information
Hold valid travel documents (passport, visa, permits, vaccinations)
Follow instructions from guides and staff
Respect local laws, customs, wildlife, and the environment
We reserve the right to refuse service or remove a client from a tour if their behavior is unsafe, illegal, or disruptive.
6. Health and Safety
Clients participate in tours at their own risk.
It is the client’s responsibility to disclose any medical conditions that may affect participation.
We recommend obtaining comprehensive travel insurance covering medical emergencies, cancellations, and personal belongings.
7. Liability Disclaimer
Henric Tours & Safaris acts as an intermediary between clients and third-party service providers (e.g., lodges, transport operators, parks).
We are not liable for loss, injury, delay, or damage caused by events beyond our reasonable control, including but not limited to acts of nature, accidents, strikes, or government actions.
Our liability, where applicable, is limited to the amount paid for the services booked.
8. Intellectual Property
All content on this website, including text, images, logos, and branding, is the property of Henric Tours & Safaris unless otherwise stated.
You may not reproduce, distribute, or use any content without prior written permission.
9. Website Use
You agree not to:
Use the website for unlawful purposes
Attempt to gain unauthorized access to the website or its systems
Upload malicious code, spam, or harmful content
We reserve the right to restrict or terminate access to the website if misuse is detected.
10. Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect and use personal data.
11. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of Zambia. Any disputes shall be subject to the jurisdiction of Zambian courts.
12. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated revision date.
13. Contact Information
For questions regarding these Terms & Conditions, contact us at:
Henric Tours & Safaris
Website: https://henrictoursandsafaris.com
Email: info@henrictoursandsafaris.com